Account deletion
Delete your Jauntr account
This page explains how to ask us to delete your account and your data. You don’t need to open the app or sign in to make a request.
App
Jauntr: Trip Planner & Journal
Developer
Serendip LLC
How to request deletion
1
Use the email address on your Jauntr account. We can only act on requests from that address, so we can confirm the account is yours.
2
Email info@jauntr.ai with the subject line Delete my account
3
We verify the request and delete your data. See the timing below.
If the button doesn’t open your email app, write to info@jauntr.ai from your account email with the subject “Delete my account”.
What gets deleted
Your account
Your profile, including your name, photo and bio
Your itineraries
Your journal entries
Your photos
What we keep, and for how long
Kept for 7 years, then deleted
We keep purchase and payout records because tax and legal rules require it.
How long deletion takes
30 days
at most, from when we receive your request.